Privacy Policy

Last updated May 25, 2018.

Zenergy Communications North America Inc. (Zenergy) is committed to protecting privacy. Zenergy has adopted global privacy principles which guide how we manage and protect personal data. We strive to protect the privacy of Site users and visitors. You can navigate the majority of our Site without giving us any personal information which identifies you. However, sometimes we need to collect this from you in order to provide you with additional information about our services.

THE INFORMATION WE COLLECT

Zenergy collects and processes two basic types of information:

1. Personally identifiable information: This is information that personally identifies one individual from another or enables you to be individually contacted (for example, names, e-mail addresses and other contact information). This information is voluntarily provided to us by Site visitors and is used by us for the purpose of responding to user submissions and fulfilling requests for further information about our services.

2. Aggregate user and tracking information: This information gives us insights on how Site visitors use our site. This data is anonymous and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to Site visitors and clients.

Zenergy only collects personally identifiable information the you voluntarily provide, for example, when you use our “Contact Us” feature or when you sign up for our newsletter service.

USE OF COOKIES

Our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit the Site, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. We may also use third party analytical tools (e.g. Google Analytics) to analyze activities on the Site and use of the Site. You do not need to enable cookies to visit the Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. Some Zenergy cookie files remain on your computer’s hard drive unless and until you manually delete the file. Zenergy cookie files do not contain personally identifiable information.

HOW WE USE YOUR INFORMATION

We store the personal information you provide in a secure database in order to provide you with the information, products, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed. The information you provide us will be shared with Zenergy employees and service providers to the extent necessary to administrate our systems and/or accommodate your request.

For example, if you provide your name, mailing address, telephone and/or email address and request more information about Zenergy services, this information will be shared with appropriate Zenergy personnel to fulfill your request. This information will not be shared with non-affiliated third parties without your consent.

Zenergy complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions. When personal information is transferred to outside service providers, it is done under a contract which requires the companies to use the shared information only for the limited purposes for which it is provided to them in providing services to Zenergy, and to agree to hold the information securely and confidentially in accordance with this privacy policy and any applicable law (see International Users below).

Zenergy will not sell or distribute personally identifiable information collected from you outside of Zenergy without your consent (subject to the limited exceptions stated in this policy).

EXCEPTIONS

Zenergy may preserve and has the right to disclose any information about you or your use of the Site without your prior permission if Zenergy has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of Zenergy or its clients or their respective partners, employees, affiliates, other users of the Site, or the public; (b) enforce the Terms of Use for the Site; or (c) respond to claims related to your use of the Site. We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or lawful governmental request (including to meet national security or law enforcement requirements) or in the event of a sale or potential sale of Zenergy or one of its business units.

DATA SECURITY

Zenergy understands that the safety of your personal information is extremely important to you. Accordingly, Zenergy uses reasonable technological, physical and other measures to keep your information protected from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal information. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and Zenergy expressly disclaims any such obligation.

INTERNATIONAL USERS

Information provided through this Site may be uploaded to a cloud and transferred to or accessed globally. By providing information to this Site, you consent to the transfer, processing and/or use of the information globally throughout Zenergy. Wherever the information is transferred or accessed within Zenergy it will be processed and used in accordance with this privacy policy.

MEMBERS OF THE MEDIA, SOCIAL MEDIA INFLUENCERS/USERS, AND OTHER STAKEHOLDERS

Zenergy maintains lists of publicly available information regarding media contacts, journalists, social media influencers, social media users, subject matter experts and other stakeholders and individuals who make their personal and/or professional information and/or opinions publicly available. These lists are accessed and/or used by Zenergy for specific business purposes in conducting its own business and in conducting business on behalf of potential and existing clients. Zenergy takes reasonable measures to limit the information processed to be relevant to legitimate business purposes and to minimize any risks to individuals associated with the use of such information. Any individual may contact us to access, update and/or restrict use of such information consistent with applicable law by contacting us at info@zenergycom.com.

ACCESSING AND UPDATING YOUR INFORMATION OR OPTING OUT

Visitors who would like to access, correct, update or delete any personally identifiable information may contact us with a request to do so at info@zenergycom.com.

Similarly, Site users who wish to subscribe or unsubscribe to our marketing and informational communications or limit our use of any personally identifiable information in any way can do so by using the subscribe/unsubscribe options contained in our emails or by sending an email to info@zenergycom.com.

HOW TO CONTACT US

If you ever have any questions about this Privacy Policy, please contact us at info@zenergycom.com.

© Zenergy Communications North America Inc.