Last updated May 25, 2018.
Zenergy Communications North America Inc. (Zenergy) is committed to protecting privacy. Zenergy has adopted global privacy principles which guide how we manage and protect personal data. We strive to protect the privacy of Site users and visitors. You can navigate the majority of our Site without giving us any personal information which identifies you. However, sometimes we need to collect this from you in order to provide you with additional information about our services.
THE INFORMATION WE COLLECT
Zenergy collects and processes two basic types of information:
1. Personally identifiable information: This is information that personally identifies one individual from another or enables you to be individually contacted (for example, names, e-mail addresses and other contact information). This information is voluntarily provided to us by Site visitors and is used by us for the purpose of responding to user submissions and fulfilling requests for further information about our services.
2. Aggregate user and tracking information: This information gives us insights on how Site visitors use our site. This data is anonymous and does not contain any personally identifiable information. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to Site visitors and clients.
Zenergy only collects personally identifiable information the you voluntarily provide, for example, when you use our “Contact Us” feature or when you sign up for our newsletter service.
Our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit the Site, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. We may also use third party analytical tools (e.g. Google Analytics) to analyze activities on the Site and use of the Site. You do not need to enable cookies to visit the Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. Some Zenergy cookie files remain on your computer’s hard drive unless and until you manually delete the file. Zenergy cookie files do not contain personally identifiable information.
HOW WE USE YOUR INFORMATION
We store the personal information you provide in a secure database in order to provide you with the information, products, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed. The information you provide us will be shared with Zenergy employees and service providers to the extent necessary to administrate our systems and/or accommodate your request.
For example, if you provide your name, mailing address, telephone and/or email address and request more information about Zenergy services, this information will be shared with appropriate Zenergy personnel to fulfill your request. This information will not be shared with non-affiliated third parties without your consent.
Zenergy will not sell or distribute personally identifiable information collected from you outside of Zenergy without your consent (subject to the limited exceptions stated in this policy).
Zenergy understands that the safety of your personal information is extremely important to you. Accordingly, Zenergy uses reasonable technological, physical and other measures to keep your information protected from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing and the nature of the personal information. Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and Zenergy expressly disclaims any such obligation.
MEMBERS OF THE MEDIA, SOCIAL MEDIA INFLUENCERS/USERS, AND OTHER STAKEHOLDERS
Zenergy maintains lists of publicly available information regarding media contacts, journalists, social media influencers, social media users, subject matter experts and other stakeholders and individuals who make their personal and/or professional information and/or opinions publicly available. These lists are accessed and/or used by Zenergy for specific business purposes in conducting its own business and in conducting business on behalf of potential and existing clients. Zenergy takes reasonable measures to limit the information processed to be relevant to legitimate business purposes and to minimize any risks to individuals associated with the use of such information. Any individual may contact us to access, update and/or restrict use of such information consistent with applicable law by contacting us at firstname.lastname@example.org.
ACCESSING AND UPDATING YOUR INFORMATION OR OPTING OUT
Visitors who would like to access, correct, update or delete any personally identifiable information may contact us with a request to do so at email@example.com.
Similarly, Site users who wish to subscribe or unsubscribe to our marketing and informational communications or limit our use of any personally identifiable information in any way can do so by using the subscribe/unsubscribe options contained in our emails or by sending an email to firstname.lastname@example.org.
HOW TO CONTACT US
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